JUST Grapes Wine Tours makes every effort to provide on time service. Sometimes certain factors that we can’t control like traffic, accidents, weather and road closures. Just Grape Wine Tours will not be held liable for any delays due to these factors.
Just Grapes Wine Tours, wineries, restaurants, breweries, distilleries and cider houses reserve the right to refuse service to any guests disrupting the tour service for others. Disruptive guests will be asked to leave the tour, transportation will be arranged at the guests’ expense. Guest will still be responsible for full payment of tour.
Just Grapes Wine Tours, representatives, employees shall be held harmless and not liable for any direct, indirect, incidental or consequential damages or loss of any kind. By making a reservation with Just Grapes Wine Tours, you agree to these terms.
Upon booking, 20% deposit will be applied to confirm your reservation. Any reservation cancelled 7 days or greater will be refunded less a $50.00 fee. Within 7 days of your reservation, all bookings are considered final and you will be charged for full amount of the reservation and no refund will be issued.
The balance will be collected from your tour guide at the end of your Just Grapes Wine Tour. We accept cash and credit cards, including American Express, Mastercard, Visa and Debit. For your convenience, we also accept Apple pay and Goggle pay.
Alcohol is not to be opened or consumed in tour vehicle. Smoking/Vaping is not permitted in tour vehicle. Any excessive damage/mess to tour vehicle will result in a $500.00 fee charged to the cardholder that made the reservation.
Just Grapes Wine Tours reserves the rights to change tour locations, guides, wineries and lunch locations due to unforeseen/ extenuating circumstances.
Sorry, no. For allergy and cleanliness reasons, pets are not permitted.
MISPLACED OR LOST ITEMS
Our guides do provide concierge service, making sure your wine is handled properly and identified separately for each of our guests. At the end of your tour please check your purchases and make sure you have all your items. Just Grapes Wine Tours is not responsible for misplaced wine or items after the tour has ended. Just Grapes Wine Tours will not replace or compensate for any personal items or purchases lost or misplaced at the end of the tour.